We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
You may, however, visit our site anonymously. What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever,
without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist
us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release
your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
165A, Green Park
New Delhi , Delhi 110049
Shipping & Retuns
You may return most new, unopened items within 30 days of delivery for a full refund.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package return , however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We offer India Postal services and Expedited services as well like, DHL, Aramex, Fedex etc
There is no Sunday delivery and in expedited shipping the company cannot deliver to P.O. Box or military addresses (APO, FPO, etc.).
If you wish to have your package delivered to these types of addresses, then we would ship it from India postal services.
HOLIDAY SHIPPING & DELAYS
Holiday shipments are subject to special holiday hours and may be delayed due to higher than normal shipping volumes experienced by the shipping services we use.
Please be aware that UPS will ocassionally issue a shipping exception for expedited shipping methods that cannot be delivered on time (i.e. 2Day or 3Day).
An exception is any event or situation that causes a shipment delivery to be rescheduled. Exceptions, such as Mother Nature or an incorrect address, can occur
for a variety of reasons and are explained within the detailed shipment information found when tracking your package. We are not responsible for any delays
caused by our shipping vendors (i.e. Dhl or the India Postal Service).
When placing your order, please be sure to supply us with accurate information and check the information carefully before
submitting your order to prevent delays. Orders with an incorrect address or shipping payment will be held until the correct information or payment is received.
If you are shipping to an address different from the billing address, please be sure to to provide the different delivery address.
We endeavor to ship our products to you as soon as we receive your order. For any given day's order load,
our policy is to give priority processing to orders that stipulate expedited shipping services. Normally these orders are processed within
one business day of receipt if the order was placed before 12 Noon Eastern Time.
INTERNATIONAL DUTIES & TAXES
You may be subject to import duties and taxes, which are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for further information.